Dr. Richard Kelly MD Patient Reviews

  • Family Medicine Southaven, MS

Overall Rating

4.3
  • 25 patient ratings
  • 6 comments

Last 12 months:

4.7 (+ 0.4)

6 Patient Reviews

  • Highly Satisfied
    68%
  • Satisfied
    12%
  • Neutral
    8%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    8%
  • Wait Time 14.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
October 31st, 2016
Consistently Exceeds Expectations
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He has been my doctor for 20 years (or around there). In all those years he has been consistently easy to talk to, he listens, offers caring advice, and specific instructions. I can recommend him to anyone who would like to find an awesome doctor with a kind manner.
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5.0 of 5
July 1st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Doctor
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4.0 of 5
June 11th, 2013
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
He has been my doctor for years. I like him a lot, however, his nurse isn't too friendly.
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4.0 of 5
April 17th, 2012
Dr Kelly was great but the staff was OK
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Kelly is great but the staff is not quite as friendly. I have always let claims go to insurance first, then paid them once insurance has been filed - but they made me pay in full up front before filing the claim. I will be watching to see the rates as they hit insurance.
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1.0 of 5
August 24th, 2011
Didn't even bother to call
Easy Appointment
Friendly Staff
I just moved to the area from Chatt. I called this office and told the them what kind of medication and what I saw my previous dr. for . Asked if this was something the Dr would see me for and if so I could get my records to them. Told me he would review my records . Well I had to call 3 different times to check and had to ask them to take my number to call me,still nobody bothered to call. so finally call to ask what's the deal and am told he wouldn't see me . REAL NICE! Wouldn't say why and also was just plain rude!
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5.0 of 5
January 31st, 2011
Great Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He has been my doctor since I was 8 years old. I'm now 23. I just got a job and my new insurance isn't accepted at his office, but I can handle a couple of cash payments a year. I did call my husband's doctor, who is in Germantown, TN (The Light Clinic) once when we first got married to get an appointment for severe headaches and they told me nothing was available for 5 months. I called Doctor Kelly's office and I got an appointment in a week that fitted into my schedule. Needless to say I am staying a patient of Dr. Kelly.
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