Dr. Richard Gilmore MD Patient Reviews

  • Gastroenterology Rockford, IL

Overall Rating

3.0
  • 2 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
April 4th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred to Dr. Gilmore to have an endoscopy performed and the experience of the procedure was horrible. I was not properly informed of what was going to be done and I was not sedated properly. I was in pain, confused and very upset but could not let anyone know nor did Dr. Gilmore ask to ensure I was comfortable. His bedside manner was horrible as he said several times he was "extremely busy", was very abrupt when answering questions by my mother and sister who were there to drive me home and he did not even check to see how I was doing. I am extremely disappointed with how I was treated.
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5.0 of 5
February 7th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Gilmore offered helpful ideas in dealing with my issue.
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