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25 years of experience
Video profile
Accepting new patients

Patient Reviews ? Write a Review

Overall Rating:
  • Currently 3.5 of 4 stars
Total Ratings


Total Reviews


4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.6 of 4 stars
  • Currently 2.2 of 4 stars
Courteous Staff:
  • Currently 1.6 of 4 stars
Accurate Diagnosis:
  • Currently 3.75 of 4 stars
Bedside Manner:
  • Currently 3.75 of 4 stars
Spends Time with Me:
  • Currently 3.5 of 4 stars
Follows Up After Visit:
  • Currently 3.3333333333333 of 4 stars
Average Wait: 15 minutes
Some ratings provided by Practice Fusion.
  • Currently 4 of 4 stars
 |  Excellent Doctor and Staff  |  show details
by Renata B on Jul 5th, 2013

Excellent Staff very friendly and helpful. Dr. Richard Bertenshaw is one of the "Best" doctors I have seen in a long time. Explains in detail, seems very concerned with your health issues. I feel blessed I found him... Thank Dr Bertenshaw and staff !!

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  • Currently 3 of 4 stars
 |  show details
Oct 25th, 2011

The usual receptionist can be abrupt and impatient both on the phone and in person. Really gives a bad impression. Remainder of staff is great.

  • Currently 4 of 4 stars
 |  Very easy to talk to.  |  show details
Oct 7th, 2011

This is the third endocrinologist I have tried. The other two were nothing but frightening bad news. Dr. Bertenshaw has a way of explaining things so they don't terrify you. He's been my doctor for 3 years now. My condition is totally managed and completely under control. I have so much confidence in him that my daughter is now one of his patients. He's kind and calming. A winner!!

  • Currently 2 of 4 stars
 |  show details
Feb 14th, 2011

The doctor is great but his office staff is incredibly RUDE.