Dr. Richard Chessler MD Patient Reviews

Overall Review

3.6
  • 18 patient ratings
  • 4 comments

Last 12 months:

3.7 (+ 0.1)

4 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    6%
  • Neutral
    11%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    28%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25.1 minutes

Showing 1 - 4 reviews

3.0 of 5
February 21st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Caring compassion concerned .
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1.0 of 5
July 10th, 2013
HORRIBLE Experience
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a procedure done with this guy. My follow up appointment was at 4pm and I didn't see him until 5pm. He basically read the result from the computer and started yelling at me when I asked if I need antibiotics for stamach inflammation. He goes no, NO bacteria. I told him the previous medicine didn't work and asked him why I am not getting better at all in two month. He said "then we try another one." Seriously I think patients are jokes to him.
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5.0 of 5
June 9th, 2013
Excellent
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Going for a colonoscopy and/or related office visit is an awkward thing. Had both upper GI endoscopy & colonoscopy 5 yrs ago when Dr. Chessler was in Ft Lee. Just had another upper with another colonoscopy next week. Dr. Chessler is a kind, patient but straightforward dr with the best "bedside manner" I've ever had-very important to a patient in this circumstance. At recent consultation, he had fully reviewed my file before i came in so he recalled my family medical history, everyone in the office is kind, professional, punctual, detail oriented and knowledgable. I don't understand when people give doctors bad reviews because of their insurance. If I had a nickel for every time the staff told THE SAME PATIENT who just wasn't getting it that they will get a pre-cert but it is THEIR RESPONSIBILITY to see what their insurance covers. They give you a brochure about your procedure reiterating this. Follow-up wasn't necessary so I didn't rate that.
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1.0 of 5
September 13th, 2011
Never going back there again
Wait time
30 minutes
Friendly Staff
Appropriate Follow-up
The staffs do not explain everything to you. If you have Aetna Insurance, do not go there because you will be paying 30%. I found out that they do not have contract with Aetna after I got my bill. At the beginning, they say they do accept my insurance and I don't need to pay copay. And after few weeks, I got the bills with different amount each time. Now I have to pay 30% for the office visit, GI and Colon screening tests. And they want you to pay everything in amount in 6 months or it will go on collection agency. I am so angry that the staffs never explained well enough about my insurance coverage (they are too busy chatting). I WILL NEVER GO BACK THERE AGAIN and I WILL NOT RECOMMEND THIS OFFICE TO ANYONE especially if you have Aetna.
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