Dr. Richard Gilliland MD Patient Reviews

  • Otolaryngology Bessemer, AL

Overall Rating

3.6
  • 5 patient ratings
  • 3 comments

Last 12 months:

2.0 (-1.6)

3 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    20%
  • Wait Time 30.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
February 14th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Been seeing Dr. Gilliland for years. Always thorough. I do not like the new staff. I came before lunch and after he saw me everyone was gone. The one rude nurse that was there told me that I would have to wait until someone came back to take my copayment. I almost walked out but I do not leave without paying. The good Dr needs to fire his inept nurses.
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5.0 of 5
March 12th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was very happy with my surgery if you can be happy about surgery.
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1.0 of 5
October 19th, 2011
MISDIAGNOSIS/CANCER /HOLE IN MY THROAT
Fair and Accurate Diagnosis
THE DOCTOR MISDIAGNOSED ME I HAD CANCER OF THE VOICE BOX AND HE CHARGED ME FOR AN ENDOSCOPY CHARGED MY INSURANCE COMPANY NEEDLESS TO SAY TWO YEARS LAT ...
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