Dr. Richard Gilliland MD Patient Reviews

  • Otolaryngology Bessemer, AL

Overall Rating

3.8
  • 6 patient ratings
  • 4 comments

Last 12 months:

3.5 (-0.3)

6 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    0%
  • Poor
    17%
  • Bad
    17%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 30.3 minutes

Showing 1 - 6 reviews

5.0 of 5
July 14th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was able to get an appt. the same day I called on one occasion & was having problems, could go to work afterwards. I found Dr. Gilliland to be very patient & accomodating. His tx was effective, & I was given hand outs to aid in explaining my condition. Staff is very nice & try to arrange appt. as soon as possible. If waiting room is cold for you, they provide blankets.
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5.0 of 5
February 15th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Been seeing Dr. Gilliland for years. Always thorough. I do not like the new staff. I came before lunch and after he saw me everyone was gone. The one rude nurse that was there told me that I would have to wait until someone came back to take my copayment. I almost walked out but I do not leave without paying. The good Dr needs to fire his inept nurses.
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5.0 of 5
March 12th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was very happy with my surgery if you can be happy about surgery.
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1.0 of 5
October 19th, 2011
MISDIAGNOSIS/CANCER /HOLE IN MY THROAT
Fair and Accurate Diagnosis
THE DOCTOR MISDIAGNOSED ME I HAD CANCER OF THE VOICE BOX AND HE CHARGED ME FOR AN ENDOSCOPY CHARGED MY INSURANCE COMPANY NEEDLESS TO SAY TWO YEARS LAT ...
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2.0 of 5
April 6th, 2017
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5.0 of 5
July 16th, 2009
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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