Dr. Richard Hernandez MD Patient Reviews

Overall Review

3.5
  • 11 patient ratings
  • 2 comments

Last 12 months:

4.2 (+ 0.7)

2 Patient Reviews

  • Highly Satisfied
    36%
  • Satisfied
    27%
  • Neutral
    9%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    18%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 50.5 minutes

Showing 1 - 2 reviews

1.0 of 5
January 28th, 2015
Don't Go Here
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have visited several facilities under Dr. Harry Hernandez and have always had a bad experience. Expect a long wait, unnecessary tests, a quick evaluation, and they don't discuss lab tests for which you are paying. Their offices have also given wrong prescriptions.
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1.0 of 5
April 29th, 2014
Easy Appointment
Friendly Staff
I never got to see the doctor. I had an appointment on two separate occasions. Although they are part of the Humana network, I was unable to see the doctor because the office staff thought that I belonged to an HMO, which I do not. I have a PFFS plan which means that I can see any doctor. My insurance card had a different doctor's name on it as "primary physician", and the office staff is not trained well to understand insurance plans. They are quite incompetent, and did this to me twice, once at the Nacogdoches office and once at the FM 78 office. They treated me very poorly.
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