Dr. Richard Hernandez Jr MD Patient Reviews

  • Family Medicine San Antonio, TX

Overall Rating

3.7
  • 12 patient ratings
  • 3 comments

Last 12 months:

4.5 (+ 0.8)

12 Patient Reviews

  • Excellent
    42%
  • Great
    17%
  • Good
    17%
  • Poor
    8%
  • Bad
    17%
  • Friendly Staff
  • Promptness
  • Wait Time 50.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
June 5th, 2017
Dr.Richard Hernandez, is an excellent physician....there are not many like him, he has been my dr for 53 years...thorough, compassionate and knowledgeable...too bad he no longer has his office which he did for many years. Now he works with his brother Harry. In these offices they have l good pa Jennine. Harry might be a good doctor but not even close to Richard...if you make an appt. for Harry you might not see him, I have had 2 appts. and had to see a pa because Harry had already left. I don't appreciate this at all. It is too bad Dr. Richard is getting old , don't know if he will go first or me. A lot of members in my family have been patients to Dr. Richard since he started his practice at what was then called polyclinic next to San Fernando gym. He is the best. God Bless him.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 28th, 2015
Don't Go Here
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Have visited several facilities under Dr. Harry Hernandez and have always had a bad experience. Expect a long wait, unnecessary tests, a quick evaluation, and they don't discuss lab tests for which you are paying. Their offices have also given wrong prescriptions.
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1.0 of 5
April 29th, 2014
Easy Appointment
Friendly Staff
I never got to see the doctor. I had an appointment on two separate occasions. Although they are part of the Humana network, I was unable to see the doctor because the office staff thought that I belonged to an HMO, which I do not. I have a PFFS plan which means that I can see any doctor. My insurance card had a different doctor's name on it as "primary physician", and the office staff is not trained well to understand insurance plans. They are quite incompetent, and did this to me twice, once at the Nacogdoches office and once at the FM 78 office. They treated me very poorly.
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4.0 of 5
November 11th, 2016
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5.0 of 5
November 7th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
November 3rd, 2016
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5.0 of 5
January 19th, 2016
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3.0 of 5
January 12th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 13th, 2015
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5.0 of 5
December 23rd, 2014
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3.7 of 5
October 20th, 2014

2.3 of 5
July 3rd, 2014
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