Dr. Richard Long MD Patient Reviews

  • Urology San Ramon, CA

Overall Rating

3.0
  • 4 patient ratings
  • 1 comment

Last 12 months:

3.7 (+ 0.7)

4 Patient Reviews

  • Excellent
    25%
  • Great
    25%
  • Good
    0%
  • Poor
    25%
  • Bad
    25%
  • Friendly Staff
  • Promptness
  • Wait Time 35 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 4 reviews

2.0 of 5
April 21st, 2017
Office is poorly run
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
How long does one patient have to wait for drugs for a bladder infection? On hold several times, hung up on, called in the drugs to the wrong pharmacy, on hold several times, sent to answering service, didn't get a call back, got hung up on, asked them to call me back when the right pharmacy was notified. Yeah... never happened. Two weeks. That's how long I've waiting to get my bladder infection treated. Luckily (?) I have so much scar tissue from so many bladder infections that it doesn't hurt... but it's still a systemic infection!
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5.0 of 5
April 14th, 2017
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4.0 of 5
November 15th, 2016
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1.0 of 5
July 4th, 2014
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