Dr. Richard Kelley MD Patient Reviews

  • Otolaryngology Liverpool, NY

Overall Rating

4.6
  • 50 patient ratings
  • 4 comments

Last 12 months:

no change

50 Patient Reviews

  • Excellent
    78%
  • Great
    10%
  • Good
    8%
  • Poor
    0%
  • Bad
    4%
  • Wait Time 9.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

5.0 of 5
December 26th, 2016
A very caring Dr
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He had been great in my care since my vocal cord paralysis and seeing him from 2014 to date
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5.0 of 5
April 16th, 2015
Great Doctor!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been seeing Dr. Kelly for routine procedure appointments every six months. He is a very attentive, gentle and professional doctor. I always feel at ease under his care and he provides me with clear understanding when I have concerns or questions. His supporting staff are wonderful as well.
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5.0 of 5
February 3rd, 2014
Patient
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Kelly is very kind and courteous. I felt at ease the minute I walked into his office. His reception staff was friendly and his nurse Alisha very professional and kind.Dr. Kelly understood my problems and gave a knowledgeable diagnosis. I will continue to see him when necessary and recommend him to other patients.
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5.0 of 5
February 28th, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was diagnosed by my former ENT as having unilateral vocal cord paralysis. Dr. Kelley proved I was misdiagnosed. I am so impressed by him that he my new ENT!
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5.0 of 5
June 21st, 2017
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5.0 of 5
June 21st, 2017
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5.0 of 5
February 21st, 2017
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4.0 of 5
February 21st, 2017
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5.0 of 5
January 10th, 2017
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5.0 of 5
November 30th, 2016
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5.0 of 5
November 28th, 2016
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4.0 of 5
October 17th, 2016
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