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Dr. Richard Kertzner Is this you?
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Quality Rating

Neutral

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
13.3 min

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8 Ratings with 4 Comments

5.0 Rating

July 24th, 2015

Kaiser- Chief of Orthopedic Surgery - Woodland Hills - emeritus

Dr. Kertzner is a busy and proficient orthopedic surgeon. He knows his art and is an excellent surgeon.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 15th, 2015

my biggest complaint is a total lack of communication.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

January 23rd, 2014

Terrible doctor

My father has been a post man for 37 years, he's walked 3 times around the world if you add up all the miles he's walked. His knees are bone in bone and he has a hard time walking now (still delivering mail). It is very pain for for me to watch him walk and you can only imagine how much pain he is in. He had a knee replacement surgery scheduled for next Tuesday and he went for the pre-op today with Dr. kertzner only for Dr to tell my father "his knees aren't that bad" WHAT A JOKE!!!!!! The man can barely walk!!!!! I am so angry with this Doctor! I get the impression he has plans for Tuesday and doesn't want to perform the surgery! I would not employ him to work at my hospital! I am very ashamed kaiser has someone like this working there!!!!!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 7th, 2012

ankle fussing

I tried to give blood before the surgery but was told wasnt needed, I took two units the next Sunday. He had to put my ankle together two times and took forever. Later I found my foot was twisted off 10 degrees and my leg was of an inch or more shorter. What got me when I had the cast changed the tech ask how he screwed it up this time. Im paying for his work now

Wait time
15.0 minutes
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2.0 Rating

September 30th, 2017

4.0 Rating

July 14th, 2017

5.0 Rating

May 5th, 2017

3.0 Rating

October 10th, 2015

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