Dr. Richard Kertzner MD Patient Reviews

  • Orthopedic Surgery Woodland Hills, CA

Overall Rating

2.2
  • 5 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    20%
  • Satisfied
    0%
  • Neutral
    20%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    60%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
July 24th, 2015
Kaiser- Chief of Orthopedic Surgery - Woodland Hills - emeritus
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kertzner is a busy and proficient orthopedic surgeon. He knows his art and is an excellent surgeon.
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1.0 of 5
April 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
my biggest complaint is a total lack of communication.
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1.0 of 5
January 22nd, 2014
Terrible doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My father has been a post man for 37 years, he's walked 3 times around the world if you add up all the miles he's walked. His knees are bone in bone and he has a hard time walking now (still delivering mail). It is very pain for for me to watch him walk and you can only imagine how much pain he is in. He had a knee replacement surgery scheduled for next Tuesday and he went for the pre-op today with Dr. kertzner only for Dr to tell my father "his knees aren't that bad" WHAT A JOKE!!!!!! The man can barely walk!!!!! I am so angry with this Doctor! I get the impression he has plans for Tuesday and doesn't want to perform the surgery! I would not employ him to work at my hospital! I am very ashamed kaiser has someone like this working there!!!!!
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1.0 of 5
July 7th, 2012
ankle fussing
Wait time
15 minutes
I tried to give blood before the surgery but was told wasnt needed, I took two units the next Sunday. He had to put my ankle together two times and took forever. Later I found my foot was twisted off 10 degrees and my leg was of an inch or more shorter. What got me when I had the cast changed the tech ask how he screwed it up this time. Im paying for his work now
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