Dr. Richard Klotz MD Patient Reviews

  • Ophthalmology Huntington Beach, CA

Overall Rating

3.9
  • 7 patient ratings
  • 2 comments

Last 12 months:

2.0 (-1.9)

2 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    14%
  • Wait Time 45 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
October 13th, 2013
collections specialist
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Klotz was very professional and treated me with kindness. April, his assistant, was great. The receptionist, could brush up on her people skills. I felt the receptionist should learn how to speak to and listen to patients.
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1.0 of 5
February 21st, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I arrived 15 minutes prior to my appointment as I was asked. But after 1 hour of waiting and sitting in an office in the back with no one coming in to check on me, I walked out! No one appoligized.
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Doctor's Response

this is very rare. happened twice in 40 years. I most likely had an emergency that day.No matter where you go next, speak up if waiting in a room for more than 15 minutes. If you would like to come back, you will be seen in 15 minutes or less. Please mention this communication


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