Dr. Richard Mugge MD Patient Reviews

  • Otolaryngology Danvers, MA

Overall Rating

4.0
  • 11 patient ratings
  • 3 comments

Last 12 months:

3.0 (-1.0)

11 Patient Reviews

  • Excellent
    64%
  • Great
    0%
  • Good
    18%
  • Poor
    9%
  • Bad
    9%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 13.3 minutes

Showing 1 - 11 reviews

1.0 of 5
October 16th, 2016
bad doctor
I had a near fatal accident which has caused problems with my hearing to this day. The phone is particularly bad. Called recently for something else and the first thing the receptionist said was you owe a copay from 10 years ago. Called back to find out what the appointment had been for and it was from the auto accident which required no copay. He told me my hearing was fine and I still have trouble. Don't know if something could have been done back then, but I just gave up and lived with it.
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5.0 of 5
April 1st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mugge was very helpful and took the time to answer all my questions.
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5.0 of 5
March 14th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My son has been having reoccurrent strep infections. So I went to Dr. Mugge to see whether or not he would need his tonsils out. One of the first things that he did after introducing himself to me, was really took a few minutes to talk to my son and introduce himself to my son, and joke around a bit with him. Which is really awesome, especially for a 4 year old whose been poked and prodded so much recently. His bedside manner was impecable.
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3.0 of 5
November 4th, 2016
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5.0 of 5
August 2nd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
January 15th, 2016
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5.0 of 5
August 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 12th, 2014
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2.3 of 5
June 7th, 2014
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5.0 of 5
January 6th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Was this review helpful? Yes No

5.0 of 5
November 3rd, 2010

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