Dr. Richard Cross MD Patient Reviews

  • Orthopedic Surgery Redding, CA

Overall Rating

3.8
  • 19 patient ratings
  • 5 comments

Last 12 months:

3.2 (-0.6)

19 Patient Reviews

  • Excellent
    58%
  • Great
    5%
  • Good
    16%
  • Poor
    0%
  • Bad
    21%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 22 minutes

Showing 1 - 12 reviews

5.0 of 5
July 24th, 2017
Clinic has Moved
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Excellent surgeon; really nice person; good bedside manner. My knee replacement healed much faster than expected.
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1.0 of 5
March 4th, 2017
Not available for after hour care
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr Cross for over 15 years. Previously satisfied with him & his work (2 joint replacements and several other surgeries). Recent total knee replacement surgery has resulted in several after hour issues. Even the local emergency room was unable to Reach him after numerous calls. No other orthopedist would consult because he has No backup. After 6 hours at emergency room (Friday night) I was sent home with a generic antibiotic & the hope to reach him Monday Very upset that his website says RNC Group...can't find the "group" & it states that there will always be some o e to take calls Hope he can correct these issues because he is a talented surgeon
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5.0 of 5
January 17th, 2016
Knowledgeable in his field
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great , would recommend him
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1.0 of 5
January 12th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great staff. Misdiagnosed problem. Thought he was doing a procedure other than the one he was suposed to be doing and as a patient had to remind him even 1hr prior to surgery. Problems are now worse and he says it's all in my head I'm fine after 1 appointment talking for 10min. Would not recommend to anyone.
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4.0 of 5
September 22nd, 2015
Pleased shoulder patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Absolutely wonderful surgeon and overall experience! I listened to my Mom and got more than one opinion before choosing Dr. Cross as my shoulder surgeon. I AM SO VERY HAPPY WITH MY CHOICE! My rotator cuff repair is healing months sooner than anticipated & actually feels better now than my other shoulder (both shoulders had tears but we decided to operate on the worst one for now). Dr. Cross was thurough in explaining things to me that there was going to be a certain amount of pain during initial recovery so when it happened, I wasnt afraid. He also explained everything else and answered all of my questions in ways that made sense! When the time comes to have my other shoulder worked on, I will continue to use Dr. Cross :)
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5.0 of 5
March 28th, 2017
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3.0 of 5
March 4th, 2017
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5.0 of 5
February 8th, 2017
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1.0 of 5
January 11th, 2017
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3.0 of 5
December 5th, 2016

1.0 of 5
November 15th, 2016
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5.0 of 5
August 29th, 2016
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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