Dr. Richard Otero MD Patient Reviews

Overall Rating

4.2
  • 27 patient ratings
  • 7 comments

Last 12 months:

no change

7 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    15%
  • Neutral
    11%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    7%
  • Wait Time 25 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

3.0 of 5
January 26th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great and thorough. Amazing staff. Haven't been to my follow up yet.
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1.0 of 5
September 2nd, 2015
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Otero is always in rush and fails to explain much and does not seem to understand the stress I had just being there. Instead of calming and reassuring me, Dr. Otero rushed me through the endoscopy.
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5.0 of 5
June 20th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Otero was very professional and went out of his way to make me comfortable as I was extremely nervous.
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2.0 of 5
December 4th, 2013
Good Doctor bad staff
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Otero and Vanessa Becker are wonderful. Unfortunately the office staff are really rude, lack manners, and intelligence. The office staff tends to lack reasoning skills. I often wonder who hires them because the doctor and PA are very intelligent, have wonderful bedside manner and are highly skilled. The office staff must get minimum wage or something because they do not act professionally.
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5.0 of 5
February 27th, 2013
First time--he's right!
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Retired military. First experience with a "non-military" provider. After 2years of "possible this" or "possible that" Dr Otero nailed the diagnosis and began treatment on first visit. Told me things about previous results of tests performed by military that were not explained previously. I still love my military--but Dr Otero is first-class! One negative: Appointment time was 0945. Arrived early as told. Sat in "full" waiting area (aprx 35 seats) for nearly an hour. Heard from other "regulars" that this was the norm. Office management could be an issue; however, this was my first/only visit thus far. (USAF, Ret)
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5.0 of 5
October 21st, 2011
Excellent Doctor
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Although Dr.Otero has a very busy practice, he took the time we all needed to figure out the problem. He was the second gastro we had seen and the first one couldn't ascertain the problem. The condition was only seen by one very specialized test and Dr. Otero's physician's assistant agreed to it. The results of this test allowed for a diagnosis to be made. Dr. Otero is a good listener. I would highly recommend him for his skills and bedside manner.
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5.0 of 5
December 13th, 2009
excellent doctor
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
you made a real change and god bless you i can eat normally again. i highly reccomend this doctor anyone
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