Dr. Richard Jacobs MD Patient Reviews

  • Urology Pittsburgh, PA

Overall Rating

2.4
  • 8 patient ratings
  • 4 comments

Last 12 months:

1.0 (-1.4)

4 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    63%
  • Wait Time 36.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
April 12th, 2017
Have some compassion!!!!!!!
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
All patients deserve a doctor who is interested in them as human beings, not just information on a chart. Even more important than knowledge is whether their doctor is "in the room" with them and not distracted with the flurry of other demands. Patients also deserve a doctor who validates their patients pain, listens to their problems, and treats them with courtesy. A good doctor tries to understand what their patient is feeling and experiencing. Lastly, patients deserve a doctor with a genuine passion in helping others with great communication skills, especially when it comes to speaking and listening. Unfortunately, Dr. Jacobs DOES NOT have any of these characteristics. Quite frankly, he is arrogant, condescending, and impolite. My father has prostrate cancer and what was supposed to be a simple procedure has turned into 6 months of pain. He has had two cancelled procedures on the day of the appointment with no apologies. Dr. Jacobs is unable to diagnose my father's chronic pain, therefore, he has become even more inconsiderate and audacious. I would not send my dog to this egotistical pompous man!!!!!
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1.0 of 5
February 17th, 2012
Rating Dr. Jacobs
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This was the most unpleasant visit with a doctor for a long time. The doctor exhibited no compassion and was in a hurry to finish work for the day. After he started a procedure (cystoscopy) whichwas so painful that I screamed for him to stop. Two days later I am still in great pain during urination. He orderedpyridium which is worthless.I have had this procedure before with little discomfort. The uroligist used some kind of numbing medication on thepenis which helped a lot. I mentioned this to the urologist without success.I dread the next few days as it will be aweekend. I was told to call back on Monday. I fear blockage of the urethrawhich would mean a trip to the emergency room.I was referred to this doctor by my PCP. I will certainly tell him of my awful experience.
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5.0 of 5
July 10th, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred to Dr. Jacobs by another urologist who informed me that I had "suspicious" tissue present & as one of the pre-eminant physicians in the region, I could pursue my treatment plan w/Dr. Jacobs. Dr. Jacobs was very thorough in his initial exam & recomended a surgical procedure. Bottom line, the procedure went flawlessly, as did my follow-up. Two years out, all is well. Dr. Jacobs' performance exceeded his reputation. Thank you.
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1.0 of 5
May 5th, 2010
Dr Jacobs will not admit that a condition is beyond his knowledge
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Jacobs was unable to disgnose my chronic pain after several office visits and a procedure. Therefore, he said that my pain was psychological. My pain condition was diagnosed and treated on my second visit at Cleveland Clinic who stated that my pain is clearly very real.
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