Dr. Richard Ritter MD Patient Reviews

  • Orthopedic Surgery Santa Ana, CA

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Overall Rating

  • 5 patient ratings

2 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 38.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
December 1st, 2010
Did not feel comfortable with him being my surgeon
Wait time
55 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I tore my ACL and my insurance told me to see this Dr. After meeting with him once I realized that I wouldn't even want Dr. Cara in the same hospital that I was having surgery in. There office was very unorganized. My insurance told me that i was suppose to meet with Dr. Cara, so I called to schedule that appointment. They scheduled me with Dr. Ritter instead and said it didn't matter. When I went to the appointment I sat with him for 5 minutes and he said I should meet with Dr. Cara, so I wasted that time and they charge me my copay for it. When I actually met with Dr. Cara he was even worse then Dr. Ritter and I did not choose their office for my surgery. Their office on 3 different occasions got the information wrong. I went in for Right Knee ACL surgery. On different occasions they told me they were seeing me for my right shoulder (apparently I tore my rotator cuff that i was unaware of), my left leg (which keep in mind was 100% fine), and again my left knee (which was still 100% fine from the first time they made that mistake). The doctors were not personable or didn't seem to care much at all. I would not recommend them.
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1.0 of 5
September 26th, 2008
Phones Service
Easy Appointment
Friendly Staff
Your phone service is terrible. The customer relations is terrible. Takes over two hours to set up appointment then you get a voice mail....When you call in it says your busy, What kind of care would I have gotten from this.....Up date your phone staff...
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