Dr. Richard Rivera MD Patient Reviews

  • Family Medicine Pueblo, CO

Overall Rating

4.6
  • 10 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    90%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    10%
  • Wait Time 41.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
March 11th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We go there all the time yes wait time can be long. I had labs taken there and it took a week to get back it just depends on what kind of labs they are doing. Front desk does need some ppl skills but everyone else is friendly. If i have a question thery get back to me and they have a 24 call back time.
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1.0 of 5
January 25th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They have had my daughters results for over four days and have not called... The staff at the front is always gossiping and very rude like you are ruining their day by being there. The front office has also been very rude on the phone interrupting and just very poor people skills. :( We used to respect this office but since we have private insurance now and they treat everyone like they are on Medicaid and have no alternatives we are being forced to leave. Stacy Pault is the only reason we stayed (she is wonderful) with the office for the last 2 years and the lack in response even from her is very disappointing...
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