Dr. Richard Roe MD Patient Reviews

  • Ophthalmology Los Angeles, CA

Overall Rating

  • 3 patient ratings
  • 1 comment

Last 12 months:

1.0 (-1.7)

1 Patient Reviews

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  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients

Showing 1 - 1 review

2.0 of 5
January 16th, 2014
Wait, Pay, Don't Explain
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I was referred to Dr. R after my optometrist noticed a retina problem. Dr. R performed surgery within a week. I think Dr. R did his job, I guess his staff did too -- they are just extremely rude about it. The office is cold, like an ice box and their attitudes match. It's bad enough that patients are there with a vision crisis, do we really have to be treated so poorly. Dr Roe, invest in customer training for your staff, it may help your practice in the long run
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