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Dr. Richard Gordon Is this you?

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1 Rating • 1 Comment

1.0
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
35 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 1 of 1 Ratings

Left without medication and no help!!

Posted on October 4th, 2012

Dr. Gordon was a nice and gentle doctor. I only saw him once but he took his time. Unfortunately, he did not follow through with advising me of follow-up visits. I continued to refill my prescriptions until they were denied. I called his office to find out why they were denied and I was told he had retired. I asked if I could have my prescriptions at least filled and they would not do it. I was forced to go to the Emergency Room in order to have my medications refilled and sought a new doctor. I had asked his staff why they hadn't sent out a form letter to let his patients know Dr. Gordon had retired and to schedule an appointment with his partner Dr. Zamiri. All they would say was a mechanical "I'm sorry" and would not help me. I sought a new doctor and would not recommend going to this office because of the unreliable staff.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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