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Ratings and Reviews

22 Ratings with 3 Comments

  • Excellent
    18
  • Great
    2
  • Good
    1
  • Poor
    0
  • Bad
    1
  • Excellent
    18
  • Great
    2
  • Good
    1
  • Poor
    0
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 22 Ratings with 3 Comments

5.0 Rating

November 30th, 2015

CopyTechnician

he is a great doctor.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 1st, 2013

Extraordinary Dr./Surgeon/Human Being

As a general rule, Doctors of all kinds scare the bejabbers out of me! It's an irrational fear that no amount of logic can prevent or overcome. However, on May 22nd, I landed on the patient schedule of Dr. Richard Smith at Coastal Orthopedics in Fall River, Mass. Dr. Smith explained that I would need surgery immediately to mend my right wrist which I broke as the result of a fall. The idea of surgery really freaked me out...yikes!! Because of his professional, kind and compassionate demeanor, Dr. Smith gained my confidence and I agreed to have the surgery the very next day. Before surgery, Dr. Smith spoke to me very reassuringly and as I was whisked away to the ER, I felt safe, calm and that all would be well. I am six weeks removed from my surgery and I am eternally grateful to Dr. Smith, the staff at Coastal Orthopedics and Charlton Memorial Hospital. Your courteous professionalism is stellar and I thank you for the gift of your service in mending my broken wrist while keeping me calm in the face of my fear of doctors. I have two words for all of you...wicked awesome!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 11th, 2011

Excellent Doctor

I was referred to Dr. Smith by a friend. I got an appt easily and was very satisfied with my appt. Dr. Smith is friendly, easy to talk to, and explained my issue very clearly to me. I would certainly recommend him to someone looking for an orthopedic surgeon.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 3rd, 2017

5.0 Rating

May 3rd, 2017

5.0 Rating

April 30th, 2017

5.0 Rating

April 19th, 2017

5.0 Rating

April 16th, 2017

5.0 Rating

April 16th, 2017

5.0 Rating

March 21st, 2017

4.0 Rating

June 8th, 2016

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 25th, 2016

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