Dr. Rickey Reynolds MD, PHD Patient Reviews

  • Neurology Tyler, TX

Overall Rating

2.4
  • 13 patient ratings
  • 3 comments

Last 12 months:

1.0 (-1.4)

13 Patient Reviews

  • Excellent
    8%
  • Great
    15%
  • Good
    15%
  • Poor
    23%
  • Bad
    38%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 38 minutes

Showing 1 - 12 reviews

4.0 of 5
April 14th, 2015
Psychotherapist
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very professional and compassionate.
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1.0 of 5
December 4th, 2014
Medical Office staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My friend was referred to this doctor because of recent seizure activity and this was the only doctor that could get her in in a reasonable time to find out why she was having what's called absent seizures. She gets to his office where he is absolutely RUDE to her and tells her that it doesn't matter that she has kept up with her seizure activity and that she probably would lose her license. He scheduled her for an MRI but didn't ask if she had a problem with claustrophobia etc. He didn't seem concerned for her well being which is something doctors are lacking now. His bed side manner was HORRIBLE and he showed no compassion for her or the fact that she was scared! Neurology is something that you would think people would have a little compassion for their patients. Any healthcare profession should show some sort of compassion for their patients. Just because you pass the test, doesn't make you a good doctor. We will be finding her another neurologist who CARES for their patients! Shame on you Dr. Reynolds for being such a jerk!!! Taco Bell is always hiring!
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2.3 of 5
October 22nd, 2013
Not a satisfied customer
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
What good things can I say about Dr. Reynolds? His office staff is courteous. Now on to other things. Don't worry about being in his office for your appointment time. He consistently runs 45 minutes to well over an hour late for appointment times. He scheduled an MRI for her and the facility called the morning of the MRI and told her not to bother to come because it was cancelled because something had not been cleared. At the appointment when he did schedule the MRI, he couldn't figure out her name or her age. He kept repeating it like he was trying to convince himself. As soon as we can find another neurologist in network that we can get her in to, we will be moving on.
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1.0 of 5
January 31st, 2017
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1.0 of 5
April 29th, 2015
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4.0 of 5
April 8th, 2015
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3.0 of 5
March 31st, 2015
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2.0 of 5
March 10th, 2015
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2.0 of 5
March 5th, 2015
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5.0 of 5
February 18th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 28th, 2015

1.0 of 5
October 17th, 2014
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