Dr. Rita Tsai MD Patient Reviews

  • Obstetrics and Gynecology Austin, TX

Overall Rating

3.6
  • 9 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.4)

9 Patient Reviews

  • Excellent
    56%
  • Great
    0%
  • Good
    11%
  • Poor
    11%
  • Bad
    22%
  • Friendly Staff
  • Promptness
  • Wait Time 16.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 9 reviews

1.0 of 5
June 23rd, 2011
Watch out you get charged when asking a question!
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was A new patient at Dr. Tsai office until I received my first bill. I went to see Dr. Tsai for my annual pap exam. And under Obamas new law, you are allowed to have your annual women exam once a year with no cost. When making my appt & when in Dr. Tsia's office I made sure I was not being charged. I saw Dr. Tsai, my exam went well and than we spoke of my menstrual cycle. A month later I received a bill from Dr. Tsai office. I called and left a message with billing. The lady that called me back the next day from billing explained to me I was charged a regular doctors visit on top of my annual woman's exam because Dr. Tsai & I spoke of my menstrual cycle. Dr. Tsai charged me a doctors visit because when I was asked if I had any questions & I asked about my menstrual cycle! This is such bad ethics. Also the billing dept is rude and didn't want to answer my questions. I also called one time to speak with Dr. Tsai due to bleeding longer than 2 weeks when prescribed a new birth control & I did not receive a call back till 6 days later. Needless to say I no longer am a patient Of Dr. Tsai office. Patients ask before answering or asking any questions or you will be charged!
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1.0 of 5
May 5th, 2011
dr. rita tsai
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Rita Tsai is kind of somewhat nice but very young and new like no experience. i wasted mt time and money and didn't get any answer from her. I could even find more better answer from google. she is not really organized and i had to make multiple visits to get done only one simple procedure and each time they charge me crazy. even i had my insurance. avoid her if you want to save your time and money. she talks all over the place not focusing on my concern. i dont care about overall other people, want to know about what's going on with my body. stressed really after visits.
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5.0 of 5
August 8th, 2017
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5.0 of 5
February 16th, 2016
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5.0 of 5
December 14th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
November 10th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 15th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 10th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

3.7 of 5
December 18th, 2014
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