Robert Underwood MD Patient Reviews

  • Endocrinology, Diabetes and Metabolism Marietta, GA

Overall Rating

4.6
  • 15 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.4)

15 Patient Reviews

  • Excellent
    87%
  • Great
    0%
  • Good
    0%
  • Poor
    7%
  • Bad
    7%
  • Friendly Staff
  • Promptness
  • Wait Time 13.6 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
November 10th, 2015
A MUST GO TO SURGEON
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This is the BEST surgeon you could ever ask for. I had my thyroid removed last Tuesday (11/3/15) and I woke up after a 6 hour surgery without any pain...just a little stiffness and a headache. He visited me twice and waited until I started to come to after the surgery. He explained everything in such great detail from what the thyroid did, the nerves around it, to how he would take it out. Now his staff is top notch. There were many times I would email the office manager at night (just the time I would see my emails) and she would email me right back, even on weekends. They all treated me like they knew my personal case and no matter how small my question was they didn't make me seem dumb for asking. Now Ros is his nurse and she's the sweetest person I have ever encountered in the medical field. She also waiting until I woke up and visited me twice. She was gentle, soft spoken, and really make sure I was comfortable with everything going on. Even his hospital staff went above and beyond with their care. There is not enough words and time to explain how much I loved my entire experience. He also really took his time too. Where some surgeons do the quick 45-60 minute surgery he took 6 hours with me to make sure nothing was damaged plus my thyroid ended up being a lot bigger than expected. BEST SURGEON AND OFFICE TEAM EVER!
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5.0 of 5
April 13th, 2015
marvelous doctor
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Underwood is one of the most wonderful doctors I have ever had. He listened to my problems. And he diagnosed the perfect su u rgerg and he and Roz did a fantastic job. He is the best and I would recommend him in a heartbeat. Wonderful man. Think the world of him.
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5.0 of 5
March 30th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have had a great experience at Dr. Underwood's office.
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1.0 of 5
February 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Excellent doctor! I had surgery 2 days ago and I am totally happy with Dr. Robert Underwood.
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2.3 of 5
August 8th, 2013
review of surgical experience
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
physician obviously in a hurry. does not spend satisfactory time at bedside.not particularly compassionate
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5.0 of 5
April 18th, 2013
Best doctor and staff ever especially miss roz wow!!!!!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Went out of his way to get me a cup of decent coffee . He cared he asked he listened he was patient he got it all from his father . Miss Roz is the most caring nurse I've ever met and his office staff is fantastic .if there were more practices like his people would not mind going to the doctors at all . Oh had small bowel obstruction.
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5.0 of 5
July 17th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
December 1st, 2015
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5.0 of 5
August 7th, 2015
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5.0 of 5
August 2nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 6th, 2015
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5.0 of 5
April 30th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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