Dr. Robert Arnold MD Patient Reviews

  • Nephrology Toms River, NJ

Overall Rating

2.5
  • 11 patient ratings
  • 5 comments

5 Patient Reviews

  • Highly Satisfied
    27%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    36%
  • Highly Dissatisfied
    36%
  • Wait Time 43.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

2.0 of 5
March 4th, 2016
No thanks
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This is one of the worst doctor offices I have ever seen. The staff hardly ever answers the phone. If they return your call your lucky. The receptionist is miserable and has stated more than once how much she hates her job. The office manager is no better. Messages to the doctor are not given, paperwork takes forever to be filled out and faxed, something is very wrong here. The doctor is mediocre. Not very assertive. There are way better doctors out there!
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1.0 of 5
June 1st, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
From the minute you try to get an appointment to the time you actually see the doctor is a struggle. It starts with very limited office hours so more than likely you're speaking with answering service or answering machine. Once you do get in the office, be sure to allot at least 1 hr. wait just to get into exam room, then add approx. 15-20 mins more. This is horrible in any setting, but even more so given the location and the advanced age of the majority of the patients. No consideration is given as to transportation for the patient for the appt or for prescriptions or referrals. And, whatever you do don't need a quick answer to any medical problem because you WON'T get it. When you do get an answer it will be "go to the emergency room"!
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2.0 of 5
December 29th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I do not find Dr. Arnold to be a very good or informative doctor. I was very disappointed changing medications and having more problems instead of less. He would spend time and answer questions but unfortunately i find not the correct answers.
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1.0 of 5
June 6th, 2013
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Arnold's answering service is the worst. They can't get a message straight. The messages apparently never make it to the doctor on call, or if they do get the message, the doctor just doesn't return your call, even in an emergency situation. He has no beside manner, and it was very difficult dealing with him when my loved one was on their death bed. He could have made things go much smoother, but his incompetence made a bad situation even worse. All he had to do was pick up the phone and call hospice, but 4 days went by, he never called hospice, after I repeatedly called him over and over again. He just kept telling me to go to the hospital. The point of hospice is to keep your loved one at home, which is what I had promised my loved one that I would do. After my loved one passed away at home without the support of hospice, Dr. Arnold had to sign a death certificate and when he signed it incorrectly I had to call him and ask him to sign it again, at which point he screamed at me "WHAT DO YOU WANT NOW". Not even a word of condolence from him about my loved ones passing
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1.0 of 5
February 26th, 2013
Wait time
56 minutes
Easy Appointment
Friendly Staff
Spends Time with Patients
Cannot get through to office by telephone.... You sit in the waiting room for over 1/2 an hour, and then another 1/2 hour in the examining room... By the time Dr. Arnold comes in your blood pressure is pretty high, giving him job security
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