Dr. Robert Klein MD Patient Reviews

Overall Rating

4.4
  • 15 patient ratings
  • 4 reviews

Last 12 months:

4.2 (-0.2)

4 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    20%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    7%
  • Wait Time 7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
June 19th, 2014
Kidney Stone Surgery & Follow Up
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I'm not the kind of person to normally write a review but from the moment I called Dr. Klein's office I was well taken care of. In short, they were able to get me in quick to surgically remove what turned out to be 3 kidney stones. Everyone he has working with him was nice and really walked me through a frightening situation. I appreciate that doctors have to move quick and often have patients waiting but his interactions with me were smart, respectful, and he explained the pros and cons and made recommendations. The surgery went well and the follow up was difficult. The doctor has a good sense of humor that keeps you a bit at ease in some really sensitive moments. Everyone's going to have different experiences because interaction is largely based on personality and patience but I think most people will be very pleased by his services. It's only been a few days since the follow up but I can say he did more than simply remove stones, he made sure I understood what was going on and what to expect, putting my mind at ease at a very difficult time.
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5.0 of 5
September 11th, 2012
Excellent doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Klein is a very caring doctor. He takes the time to listen to any concerns and address them. He was very reassuring and helpful in treating my cancer. Staff is helpful and professional. Would recommend highly.
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1.0 of 5
February 21st, 2012
Awful Staff
Easy Appointment
Promptness
Friendly Staff
If you plan to visit, make sure you have "elite" medical as the person who takes your call will ask for that most importantly before they ask how they can help. It seems care is not a concern here but payment is.
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5.0 of 5
August 12th, 2010
Belated acknowledgement of Excellent care by Dr Klein
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I turned to Dr Robert Klein when he came highly recommended to me by my wife-(an R.N. at his affiliated Northridge Medical Center) as a well trained & experienced specialist utilizing the newer 'Da Vinci' method of surgery. He first confirmed that my prostate was indeed cancerous -first diagnosed by a urologist connected to another hospital who offered only conventional surgery. He was warm & friendly -reassuring from the outset- careful & methodically precise in his explanations as he most certainly was with the surgery itself, taking time & effort to leave as much of the related nerves intact as he possibly could. I feel guilty now that due to a protracted move out of state-I have taken so long to express to him how very grateful indeed I was then & am now. I would very highly rate & recommend to all this superbly trained & patient-friendly surgeon for any & all similarly performed operations. MY TARDY INDEED BUT MOST SINCERE GRATEFUL THANKS TO YOU DR KLEIN!
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