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Dr. Robert Baldwin Is this you?

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17 Ratings • 5 Comments

3.8
  • 10
  • 2
  • 0
  • 1
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
39.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 17 Ratings

Very rude and disrespectful

Posted on June 12th, 2017

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Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Worst doctor in the history of medicine.

Posted on June 11th, 2017

This doctor is an extreme racist.

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Disgraceful Service

Posted on September 13th, 2014

I brought my type-1 diabetic mother with a heart condition to this doctor based on a physician's referral. It was to be our first appointment with this doctor. Making the appointment by phone was easy enought but actually going to the appointment and seeing the doctor proved impossible. Our appointment was at 4 pm. We showed up ten minutes early. We signed in. My mother had prefilled out the documentation and we gave that to them along with a release from and ER that they wanted to make a "copy' of. They asked me to pay at that time. I gave my credit card to the office clerk and she proceed to say thanks and shut the window on us. She kept my credit card for 20 minutes. I would suggest to this practice that in the future you train your office staff to immediately run the credit card and then promptly return it to the customer. After I was allowed my credit card back, we proceeded to wait for an hour and a half. No one at any time came out to let us know we were next, or if their was a delay of some sort. We had no way of finding out if we were even or their radar or not. The office window remained firmly shut from 4pm to 5:30 pm. At some point my mother started taking an insulin reaction. At that point I attempted to tell someone behind the window that we needed to leave and ask for her ER discharge papers back (which they had not returned). I rang the bell. I waited. I heard the clerk the typing right behind the window, but she would not deign to open it. Please, if you are a caretaker for someone, there are so many good doctors in Houston with professional staff who will treat you with respect. There is no need to risk your health and waste your time visiting this purile operation.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Staff

Posted on February 28th, 2011

Staff has terrible manners, is unprofessional, shows little respect and concern for patients. This behaviour and attitude is the same by his receptionist, adminsitrative support, and clerical assistant !

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Five Stars

Posted on November 4th, 2010

excellent surgeon!

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on July 6th, 2017

Four Stars

Posted on June 30th, 2017

Four Stars

Posted on June 30th, 2017

Five Stars

Posted on June 12th, 2017

One Star

Posted on March 8th, 2017

Five Stars

Posted on March 23rd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on February 10th, 2016

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