Dr. Robert Brock DO Patient Reviews

  • Family Medicine Westland, MI

Overall Rating

4.0
  • 23 patient ratings
  • 5 comments

Last 12 months:

4.8 (+ 0.8)

23 Patient Reviews

  • Excellent
    70%
  • Great
    9%
  • Good
    0%
  • Poor
    0%
  • Bad
    22%
  • Wait Time 22 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

5.0 of 5
February 27th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
saw him in his new office at 33150 Nankin Blvd in westland great doctor would follow him anywhere!!
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1.0 of 5
February 26th, 2013
DO WASTE YOUR TIME OFFICE MANAGER EXTREMELY RUDE
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
I went to see Dr. Brock on Monday Feb 25th I was 20 min early for my appointment and only one person was in the waiting room before me. After waiting 45 mins I and having 10 people go in before me I asked why I hadn't seen the doctor I was told because they only had 4 rooms and 2 doctors and was waiting on my insurance. I was told I would be next, but someone else was called in before me. I asked to see the office manager who was extremely rude her name is Jackie. She told me that I should ask Dr. Brock why he was late when I get back there and than said we are doing you a favor since we haven't talked to your other insurance You could be waiting all day. I toldh her that was bad customer service and that I was going to the emergency room and she could explain to Dr. Brock why he lost a patient. I called Dr. Brock later and he did not return my call and apparently doesn't care about his patients. I will never go back to him again. If this is how he allows his staff to treat his patients than he obviously doesn't care and I will not ever got to any establishment that allows their employees to be rude to their customers.
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5.0 of 5
March 26th, 2012
Great Doc and office
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Busy office but always take time to talk and follow up
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1.0 of 5
November 30th, 2011
No More
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
used to see Dr. Brock often, started when he was in surgery but then I saw him out with a gal I knew wasn't his wife. Office gal told me they were having an affiar and its not his 1st. gotta wonder what else he cheats about.
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5.0 of 5
August 28th, 2011
Shelley Staffig
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Brock is a down to earth person and doctor.He has been my doctor for years. He has the human touch.I would definately recommend him. If your sick he will find out why, because he cares about his patients, not like some other doctors.
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5.0 of 5
March 24th, 2017
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5.0 of 5
March 24th, 2017
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4.0 of 5
February 11th, 2017
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5.0 of 5
September 19th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 24th, 2016
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1.0 of 5
February 15th, 2016
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

1.0 of 5
February 9th, 2016
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