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Dr. Robert Brock Is this you?
  • 16
  • 2
  • 0
  • 0
  • 5

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
22 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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23 Ratings with 6 Comments

5.0 Rating

December 28th, 2015

Driver
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 27th, 2015

saw him in his new office at 33150 Nankin Blvd in westland great doctor would follow him anywhere!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 26th, 2013

DO WASTE YOUR TIME OFFICE MANAGER EXTREMELY RUDE

I went to see Dr. Brock on Monday Feb 25th I was 20 min early for my appointment and only one person was in the waiting room before me. After waiting 45 mins I and having 10 people go in before me I asked why I hadn't seen the doctor I was told because they only had 4 rooms and 2 doctors and was waiting on my insurance. I was told I would be next, but someone else was called in before me. I asked to see the office manager who was extremely rude her name is Jackie. She told me that I should ask Dr. Brock why he was late when I get back there and than said we are doing you a favor since we haven't talked to your other insurance You could be waiting all day. I toldh her that was bad customer service and that I was going to the emergency room and she could explain to Dr. Brock why he lost a patient. I called Dr. Brock later and he did not return my call and apparently doesn't care about his patients. I will never go back to him again. If this is how he allows his staff to treat his patients than he obviously doesn't care and I will not ever got to any establishment that allows their employees to be rude to their customers.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Appropriate Follow-up
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5.0 Rating

March 26th, 2012

Great Doc and office

Busy office but always take time to talk and follow up

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 30th, 2011

No More

used to see Dr. Brock often, started when he was in surgery but then I saw him out with a gal I knew wasn't his wife. Office gal told me they were having an affiar and its not his 1st. gotta wonder what else he cheats about.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 29th, 2011

Shelley Staffig

Dr Brock is a down to earth person and doctor.He has been my doctor for years. He has the human touch.I would definately recommend him. If your sick he will find out why, because he cares about his patients, not like some other doctors.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 24th, 2017

5.0 Rating

March 24th, 2017

4.0 Rating

February 11th, 2017

5.0 Rating

September 19th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 24th, 2016

1.0 Rating

February 15th, 2016

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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