Dr. Robert Chen MD Patient Reviews

  • Ophthalmology Garnerville, NY

Overall Rating

4.4
  • 14 patient ratings
  • 4 comments

Last 12 months:

4.7 (+ 0.3)

14 Patient Reviews

  • Excellent
    71%
  • Great
    14%
  • Good
    0%
  • Poor
    7%
  • Bad
    7%
  • Friendly Staff
  • Promptness
  • Wait Time 25 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
September 23rd, 2016
Great Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 22nd, 2015
An eye doctor with the whole package!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I went to see Dr. Chen after having a bad cataract surgery experience with another Ophthalmologist. He was very thorough in his follow-up care and took the time to address my concerns and answer my questions. When I need to have cataract surgery on my other eye, I am fully confident in Dr. Chen's skills and that his many years of experience will deliver successful results. I'm glad I have found an eye doctor who offers the whole package--someone you can trust for both periodic checkups as well as perform surgery if needed, along with good bedside manner.
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1.0 of 5
February 1st, 2015
Very disappointed- not returning
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was examined by his technician who spent a few moments determining my prescription. I told her that I couldn't read- even with my glasses an that was the reason for my visit. She asked " can you see better this way, or that way." ONCE. I was then informed that my prescription had not changed. When I finally got to see the Doctor he told me the same thing. I couldn't see the print on the page of any book clearly and it was not an issue in this man's mind. He mentioned that eventually I would get cataracts and the surgery would make my vision much clearer. Nice. I left in the same boat that I was in when I arrived. Went to another doctor who examined me himself and I was given the correct prescription.
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5.0 of 5
January 10th, 2011
Excellent Care abd Bedside Manner
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Chen has taken wonderful care of myself and my husband. In cases of emergency he has seen us immediately. He has great patience and always takes the time to explain any problems and what care is required if any. He is terriffic and we would never think of going to another opthomologist.
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4.0 of 5
June 27th, 2017
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4.0 of 5
June 27th, 2017
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5.0 of 5
November 22nd, 2016
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5.0 of 5
November 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 4th, 2016

2.0 of 5
April 30th, 2015
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5.0 of 5
February 11th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 22nd, 2014

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