Dr. Robert Boone MD Patient Reviews

Overall Rating

4.5
  • 19 patient ratings
  • 4 comments

Last 12 months:

4.3 (-0.2)

4 Patient Reviews

  • Highly Satisfied
    74%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    5%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 21.2 minutes

Showing 1 - 4 reviews

5.0 of 5
February 18th, 2015
If you're a patient- you're lucky!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Boone has the BEST bedside manner of any doctor of any variety!
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3.0 of 5
February 17th, 2015
Dr. Boone is wonderful, front desk staff RUINS the entire experience
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love Doctor Boone, however, the front office staff is so rude and unprofessional. Each time I go for an appointment the desk staff are curt and rude. They are unfriendly and not warm at all. I witness the same treatment to others as well. I get a sick feeling when I walk in for my appointment and I am greeted by this unwelcoming attitude.They really need some training on customer service and treating people with compassion and respect. If there were another OBGYN in Aiken that was a viable option I would leave this practice in a heart beat. I have advised my Doctor as well as Janet of my experiences as well. It is really sad that these wonderful Doctors are being misrepresented by their front desk staff in such a poor manner. It reflects very negatively on the whole practice. I sincerely hope they will provide these ladies additional training so that everyone's experience improves. Nothing would make me happier than to have a positive experience while visiting my doctor for my pregnancy appointments. This should be a happy time in my life...instead I dread walking into this office each and every time.
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5.0 of 5
January 15th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
he is a very good doctor he listens to you and lets you know he cares
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5.0 of 5
March 1st, 2008
I love this man!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I actually had a miscarriage with my first pregnancy, and Dr. Boone could not have been more genuine, concern, caring, and empathetic. He knew exactly what to say and what not to say, and proved to me that he truly cared about my situation. He went on to deliver my two little boys, and I wouldn't have had it any other way. He is an awesome doctor, and an even better person.
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