Dr. Robert Durrans MD Patient Reviews

  • Family Medicine Orem, UT

Overall Rating

3.5
  • 6 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Wait Time 20 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
April 23rd, 2015
Amazing
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Durrans was great, I had been to two other doctors and was in a lot of pain. I decided to go to one more doctor, and I'm glad I chose Dr. Durrans. He was very kind and understanding. He listened to me and was the first doctor to suggest that my gallbladder wasn't working. I was immediately referred to the hospital for testing, and then promptly scheduled for surgery with a surgeon they trust. I even received a follow up after my surgery to see how everything was going. I would highly recommend him, he knows his stuff and is still very personable.
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1.0 of 5
September 8th, 2014
Competency
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My husband went to Dr. Durrans with a PSA of 175, and was prescribed testosterone. Later when he was diagnosed with prostate cancer, his urologist told us that prescribing testosterone was equivalent to "throwing gasoline on a fire." The urologist could not believe that any competent physician would do this!
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5.0 of 5
June 6th, 2012
Patient for over 8 years
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient now for over 8 years. I use to dislike all doctors but I have had an excellent experience with this office. I usually see the PA at my request but I don't have a single complaint yet.
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1.0 of 5
December 28th, 2011
Several SEreally bad experiences here
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They took a blood draw from my daughter and didn't monitor her afterward at all. When she stood up she passed out and hot her head on the floor. The staff were very indifferent to her condition and didn't seem concerned about her head injury at all. Went to a different Doc for the head injury and found out she had a concussion. On a different occasion, called to see if we could get a copy of some records. The receptionist said we could come in "any time today" so we went at 1:00 PM and the office was closed for an hour - in the middle of the day! Compared to other experiences, this staff is very unprofessional and lacks caring.
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