Dr. Robert Erwin MD Patient Reviews

Overall Review

3.2
  • 17 patient ratings
  • 7 comments

7 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    35%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 11.9 minutes

Showing 1 - 7 reviews

5.0 of 5
August 9th, 2015
Dr. Erwin - this is the place to start for sure
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very comfortable, great doctor and staff.
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1.0 of 5
May 29th, 2015
Mr.
Horrible, Horrible experience. Dr. Erwin is arrogant, dismissive and truly doesn't know the first thing about patient care! Unfortunately, also, his handwriting is much worse than a 2 year old. I always had difficulty filling prescriptions because Dr. Dimwit couldn't print clearly. STAY AWAY from this so called physician!
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1.0 of 5
January 14th, 2014
TERRIBLE
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Terrible experience. I chose him based on convenient location in Napa and Health Grades excellent reviews. I'm starting to think those reviews were made by friends & family rather than real patient experiences. He's very dismissive. Spends maybe 2-3 min with you & cuts you off in mid sentence.
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1.0 of 5
September 27th, 2013
Wait time
35 minutes
I would never recomand this doctor to anyone, he should not even be in businesse, I would not Evan give him a rating, not worth a star.
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5.0 of 5
April 20th, 2012
Robert Brooks
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great staff! I have always been able to get Appointments around my schedule. Dr takes the time to talk to me about how i am feeling overall. I really like Dr. Erwin.
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5.0 of 5
October 18th, 2011
Above and beyond the call of duty
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I could not have asked for better care from Dr. Erwin and his staff.
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2.0 of 5
September 21st, 2011
Confused and disappointed
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Sloppy, sloppy and unfriendly office staff. One appt. with doctor was conducted on the run with little professionalism or interest. Have transferred to another doctor with better customer service standards.
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