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Dr. Robert Brown Is this you?

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16 Ratings • 6 Comments

3.4
  • 6
  • 4
  • 0
  • 2
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 16 Ratings

Horrible Experience Treating Baby's Eczema

Posted on September 27th, 2017

Went to see Dr. Brown for 6 mo daughter's severe eczema. He prescribed contraindicated medication for children under two. Pharmacist called to clear up the mistake, he did not return her call. Took me four attempts and two weeks to reach someone at the office. They said he would be calling the pharmacist to correct the mistake. That was four days ago. He has not contacted the pharmacy. It is now two and half weeks since the appointment. My daughter is still suffering from her symptoms. I will never be going back to this office. I find this extremely unprofessional and am very unhappy with him potentially harming my daughter and not following up. I wish I could get my money back for my copay, but I was told by his office staff that is not possible.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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Two Stars

Posted on January 28th, 2015

Dr brown asked probing questions to find any underlying causes to my skin problem. I appreciated the time he took with me and his concern to help me.

Easy Appointment
Promptness
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One Star

Posted on January 9th, 2015

Unless you have some "real" money to spend on cosmetic treatments like a face lift, or Botox, This Quack will just string you along with the minimum required to keep you coming back!

Wait time
56 minutes
Easy Appointment
Promptness
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not thrilled with this doctor

Posted on August 15th, 2012

Terrible bedside manner. He put gloves on but never touched my son; just turned an overhead light on and looked at him. Never spoke to him just turned to the assistant and told her what RXs to write. Did not care for him at all. He acted like we were wasting his time just for acne.

Wait time
15.0 minutes
Easy Appointment
Promptness
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Five Stars

Posted on June 5th, 2012

I liked the Orange Park office, clean & well staffed

Wait time
5.0 minutes
Easy Appointment
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Friendly Staff
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Five Stars

Posted on August 19th, 2010

Dr. Brown and his staff are very professional and always caring.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Four Stars

Posted on October 30th, 2017

Five Stars

Posted on April 17th, 2017

One Star

Posted on February 17th, 2017

Five Stars

Posted on January 28th, 2016

Four Stars

Posted on August 20th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on May 8th, 2015

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