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Dr. Robert Guzman MD Patient Reviews

  • Psychiatry Grapevine, TX

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Overall Rating

3.1
  • 8 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    38%
  • Wait Time 36 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
June 3rd, 2014
This doctor passed away at least 2 years ago..
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The new doctor in the office will not let his associates prescribe certain meds, even if you have been on them for years.
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2.0 of 5
June 9th, 2011
Worst Office Staff ever encountered
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I know Dr. Guzman has helped others but either his practice has grown so much that things are spiraling out of control. Desperate calls are not returned. The nurse practicioners are not always up to dealing with difficult cases and they just seem to 'guess' at what might help. The most frustrating thing is the complete and utter lack of communication or concern from the entire staff there. We finally left after struggling for over a year to make things work. In that time my son became so much worse. I will never return to that abusive office staff again.
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5.0 of 5
March 2nd, 2010
Dr. Dorothy Bloom Cumley
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A brilliant man with an excellent reputation. I am very impressed with his knowledge and understanding.
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