Dr. Robert Shapiro MD Patient Reviews

Overall Rating

4.2
  • 32 patient ratings
  • 3 reviews

Last 12 months:

3.9 (-0.3)

3 Patient Reviews

  • Highly Satisfied
    69%
  • Satisfied
    9%
  • Neutral
    3%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    13%
  • Wait Time 14.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
July 28th, 2015
Patient of Dr. Shapiro
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to Dr. Shapiro to have a consult appt. and schedule surgery for cancer in my kidney that had already been diagnosed, but Dr. Shapiro is able to do the surgery with a less invasive procedure. Our first meeting with Dr. Shaprio was a very positive one, he is a very warm and respectful doctor who took the time to explain the results of all of my tests that I brought with me, how the surgery would be done, what would happen after the removal of my kidney, and he also showed me the images of the tumor inside of my kidney, he also made this all very easy to understand. Dr. Shapiro answered all of my questions as well as all of my daughters questions, which helped to make everyone feel more comfortable about going into this surgery. When my surgery was delayed due to an insurance issue and Dr. Shapiro took the time to call me personally and discuss this with me prior to my pre-op and before I drove to his office which is a distance from my house, after I received approval from my insurance company to have the surgery needed with Dr. Shapiro, his office worked very hard to get the office visits needed approved for me and get my appointments scheduled so we could get the surgery rescheduled. I would highly recommend Dr. Shapiro to anyone looking for a urologist not just in the Scottsdale area but anywhere in AZ he is worth the drive to his office. Not only do I have confidence in his abilities going into the surgery but he made sure that my family is at ease with what is going on with the surgery as well. I fully appreciate all that Dr. Shaprio and his staff has for me as his patient.
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4.0 of 5
December 26th, 2014
First appointment with Dr Shapiro
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very professional; warm and open. moved quickly through the process; explained what he knew and what he thought. A short visit but fully effective and professionally done. i was very impressed on my first visit. Phone system to make contact is awful. Not sure if staff is overloaded or if system is not working effectively. hard to ever speak to anyone and wait time is recycled...the worst part of the entire experience
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5.0 of 5
December 12th, 2013
Patient
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent doctor.
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