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Dr. Robert Hay Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
40 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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1 Rating with 1 Comment

3.0 Rating

August 17th, 2016

Failed to call in prescription to my insurance company. Scheduled an office visit with a specialist without consulting me, failed several times to return phone calls. Couldn't figure out what was wrong medically. Nice guy, but lacks in patient communication skills. Too quick to move on to the next patient. I had him replaced as my primary at OSU Wexner.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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