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Robert Heacock MD Patient Reviews

  • Gastroenterology Findlay, OH

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Overall Rating

3.9
  • 10 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.1)

2 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    10%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    10%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 2 reviews

5.0 of 5
October 30th, 2016
Very polite and kind but right to the point. Like this in a physician.
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1.0 of 5
September 5th, 2013
Rude Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Robert Heacock is downright rude and has no consideration for his patients. Upon my initial visit, he was tardy and reeked of cigarettes. He seemed intrigued with my medical past which made me feel at ease. However, when I went in for my procedure (a throat scope), I had a few questions about what was going to happen. After 2 or 3 questions, he became agitated and shut me up by quickly (I could see he was using undo force to push the knock-out drug into the IV tube) administering the anesthesia, rendering me unconscious. He never consulted with me after the procedure, instead leaving it up to my wife to explain what was done and what was found. The people in his coumadin clinic WERE NOT available when I had time sensitive questions about returning to my regular blood thinner regimen.
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