Dr. Robert Brock MD Patient Reviews

  • Psychiatry Killeen, TX

Overall Rating

3.9
  • 20 patient ratings
  • 1 comment

Last 12 months:

3.0 (-0.9)

20 Patient Reviews

  • Excellent
    55%
  • Great
    15%
  • Good
    10%
  • Poor
    5%
  • Bad
    15%
  • Friendly Staff
  • Promptness
  • Wait Time 17.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
November 14th, 2012
Lies
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Brock was my psychiatrist in or around 2003. Shortly after seeing him a couple of times for depression, my health insurance rates went through the roof. My health insurance provider told me on the phone that it was because Dr. Brock billed my insurance on my behalf for treatment for methamphetamine abuse/addiction. I never told him that, nor have I ever done meth. The insurance provider told me that a doctor can bill more per hour for that than they can for depression. I requested my treatment records from his office immediately, and the dr. refused to release them to me or discuss it with me. I don't know if he got my file mixed up with another patient's, or whether he flat-out lied to make more money. I couldn't afford health insurance for many years, and went without treatment because of this. The issue is still unresolved, and I cannot afford a lawyer, as my depression limits my ability to work.
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3.0 of 5
April 19th, 2017
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5.0 of 5
December 13th, 2016
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1.0 of 5
November 17th, 2016
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5.0 of 5
July 30th, 2016
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5.0 of 5
April 5th, 2016
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3.0 of 5
March 11th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
March 8th, 2016
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5.0 of 5
December 11th, 2015
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4.0 of 5
October 13th, 2015
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5.0 of 5
October 7th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
September 29th, 2015
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