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Robert Hancock DO Patient Reviews

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Overall Review

3.1
  • 9 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    44%
  • Wait Time 32 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
July 13th, 2015
Director
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Hancock has one of the best bed side manner and compassion towards patients. I found him to be exceptionally kind, warm, and willing to explain in detail my diagnosis and respond to any and all questions personally. He went above and beyond what any other ER physician would normally do to identify if there were some other underlying cause(s) of my problem. He even called my original surgeon at 11 o'clock at night to collaborate. I understand that it's scary sometimes for those not versed in medical vernacular to absorb everything a physician may be saying, but for the last reviewer to chalk it up to a condescending attitude is far reaching. He is just the opposite. I highly recommend.
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1.0 of 5
February 13th, 2011
SARCASTIC AND CONDESCENDING
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hancock was very rude and has a superior attitude - treats everyone as if they are beneath him and stupid.
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