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Dr. Robert Hancock Is this you?
  • 4
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  • 1
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  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
32 min

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9 Ratings with 2 Comments

5.0 Rating

July 13th, 2015

Director

Dr Hancock has one of the best bed side manner and compassion towards patients. I found him to be exceptionally kind, warm, and willing to explain in detail my diagnosis and respond to any and all questions personally. He went above and beyond what any other ER physician would normally do to identify if there were some other underlying cause(s) of my problem. He even called my original surgeon at 11 o'clock at night to collaborate. I understand that it's scary sometimes for those not versed in medical vernacular to absorb everything a physician may be saying, but for the last reviewer to chalk it up to a condescending attitude is far reaching. He is just the opposite. I highly recommend.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 13th, 2011

SARCASTIC AND CONDESCENDING

Dr. Hancock was very rude and has a superior attitude - treats everyone as if they are beneath him and stupid.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 26th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

September 30th, 2014

1.0 Rating

September 23rd, 2014

5.0 Rating

August 15th, 2013

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 18th, 2011

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

February 15th, 2011

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

February 15th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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