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Robert J Willard MD Patient Reviews

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Overall Rating

4.2
  • 34 patient ratings
  • 5 comments

Last 12 months:

4.5 (+ 0.3)

7 Patient Reviews

  • Highly Satisfied
    68%
  • Satisfied
    12%
  • Neutral
    3%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    12%
  • Wait Time 26.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
December 30th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
beautiful office, warm reception, an excellent team that worked well together and made me feel comfortable and well cared for. I can't find my scar- thanks Dr Willard!
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5.0 of 5
December 29th, 2013
Positive experience
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was apprehensive about having my skin cancer removed. But after the procedure was explained I felt more comfortable. Also, the staff really helped to put me at ease. It was really painless and the result (removing a skin cancer from my ear) turned out great. My husband tells me he cannot even see a scar. Overall I was impressed with the office and with Dr. Willard's professionalism.
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5.0 of 5
December 26th, 2013
Highly recommend!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I recently had surgery done by Dr. Willard and was extremely pleased with my experience. Dr. Willard was very knowledgable and his technique is exceedingly impressive. He took the time to explain the entire Mohs procedure to me beforehand, putting me at ease about the surgery. The staff was warm and friendy. Overall, I would highly recommend Dr. Willard.
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4.0 of 5
December 18th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very difficult to get a hold of MD in an emergency. Good surgeon. Bad @emergency after hrs. Never returns calls.
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1.0 of 5
November 7th, 2013
Poor communication
Easy Appointment
I was referred to Dr Willard by another dermatologist. When you call to make an appointment you are not able to speak with a person and must use the voicemail. Although they say that they will return your call I have not received one. I am left to assume that this doctor does not want my business.
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5.0 of 5
February 13th, 2013
Surgery Review
Wait time
5 minutes
The staff is very warm and personable - making me feel at ease during what I thought would be a very stressful experience. I had Mohs surgery for a skin cancer on my face. It was removed after two steps and the cancer was analyzed under the microscope, which showed that it was gone after the second removal. I was then stitched up and after a week the wound healed great! It has now been about 2 months and I cannot even see the scar. Dr. Willard is a wonderful surgeon and I would highly recommend him to any of my friends or family who need this procedure. Another great perk is the kitchen at the office - snacks, coffee, etc. which helps since the day can be long while waiting for the skin to be analyzed while you wait.
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5.0 of 5
February 25th, 2011
Excellent experience
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Went to dr Willard for a skin cancer on my ear. It was removed by the Mohs technique. The results were excellent and you cannot even tell I had a surgery. Nice personality, comfortable office, friendly staff and overall very good experience.
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