Dr. Robert Chen MD Patient Reviews

Overall Review

4.4
  • 25 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.6)

6 Patient Reviews

  • Highly Satisfied
    84%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    12%
  • Wait Time 17 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
March 28th, 2014
Would recommend to friends and family
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chen has excellent bedside manners. His staff is wonderful and the office is gorgeous! Overall an excellent experience!
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5.0 of 5
October 30th, 2013
Very satisfied
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The wait time was minimal and Dr. Chen and his staff are pleasant to deal with. Dr. Chen patiently answered all of my questions (and I had many!).
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5.0 of 5
August 15th, 2012
on time and courteous
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
on time and courteous
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5.0 of 5
July 21st, 2011
Quick Service, All Need Addressed, Down to Earth Office Staff
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very friendly office staff! Dr. Chen was very knowlegeable. Very pleased
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5.0 of 5
September 18th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent doctor - had all of my needs addressed
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1.0 of 5
September 14th, 2010
HORRIBLE!
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
We had a appointment at 9:20 at this office. It wasnt until 10:00 when we asked how long it would be till he got in and she said "Oh, you have to fill out all this paper work and you have 6 people in front of you before he can be seen".What kind of Doctors office makes an appointment and then says it will be over an hour before the patient can be seen? The secrtary was very rude and obsured towards me on the phone and then slammed the door when my wife left. I would not recommend this kind doctors office to anyone. They have no courtesy or respect for others.
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