Dr. Robert Mao MD Patient Reviews

  • Pediatrics Sugar Land, TX

Overall Rating

4.4
  • 16 patient ratings
  • 2 comments

Last 12 months:

4.7 (+ 0.3)

2 Patient Reviews

  • Highly Satisfied
    81%
  • Satisfied
    0%
  • Neutral
    6%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 18.1 minutes

Showing 1 - 2 reviews

5.0 of 5
April 28th, 2017
Awesome doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We have brought both of our kids to doctor Mao since birth(ages now are 13 and 8). I feel blessed to have found Dr Mao especially since my first child had a lot of issues. He took good care of our baby. My children love him and feel comfortable talking to him. The staff is awesome to!!!
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1.0 of 5
March 11th, 2015
Rude & unpleasant
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We have seen doctor Mao for ten plus years but our last couple of visits have been terrible. We waited for over an hour with out any explanation why, his nurse is ALWAYS rude this isn't anything new, and Dr. Mao had the worse bedside manner I've ever experienced. My child left the past two times in tears because of what Dr. Mao said. I was extremely disappointed and will never put my child through that again. I also have never liked the fact that they sit behind a wall with a sign that says DO NOT TAP ON GLASS and you are never greeted until they decided to check whose there. Maybe in the past I would recommend him but never now.
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