Dr. Robert Mcdonald MD Patient Reviews

  • Pulmonary Disease Carson City, NV

Overall Rating

3.1
  • 15 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.9)

15 Patient Reviews

  • Excellent
    20%
  • Great
    20%
  • Good
    27%
  • Poor
    7%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 8.8 minutes

Showing 1 - 12 reviews

5.0 of 5
January 18th, 2017
I've been a patient for over seven years.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
I've read some negative reviews of Dr Mcdonald and maybe their case was warranted but I have nothing but praise for him. My case has been a bit unusual and he and his center have been very good for me. I appreciate his bluntness but find him both personable and engaged. He always knows my history and is very engaged in my care.
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1.0 of 5
July 18th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Hideous front office staff, rude, on cell phones, take your money, poor customer service. Dr. McDonald is a terrible listener and poor diagnostician.
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1.0 of 5
February 27th, 2015
terrible patient care/customer service
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This center has the worst patient care and reception staff of any medical establishment of which I have been a patient. Over the course of the past several years, I have had problems with this office communicating basic information to my other medical providers and repeatedly have to call and follow up myself to get anything done. The excuse is made that they have way too many patients to be able to provide basic customer services that are considered standard practice in the rest of our medical world. When these concerns were voiced I was treated as if I were an irresponsible child and even told they had other patients to talk to and didn't have time to listen any further. If you have to go there, at least the technicians and doctor I met with seem competent and cordial so hopefully you will receive the medical attention you need. However, if you have any other options I would suggest exhausting every last one before subjecting yourself to the discourteous and condescending staff that this practice employs.
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5.0 of 5
February 13th, 2017
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4.0 of 5
March 22nd, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
March 15th, 2016
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3.0 of 5
October 26th, 2015
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4.0 of 5
July 31st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
May 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

3.0 of 5
April 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
January 21st, 2015

1.0 of 5
October 30th, 2014
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