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Dr. Robert Mcdonald Is this you?

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15 Ratings • 3 Comments

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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
8.8 min

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Showing 12 of 15 Ratings

I've been a patient for over seven years.

Posted on January 18th, 2017

I've read some negative reviews of Dr Mcdonald and maybe their case was warranted but I have nothing but praise for him. My case has been a bit unusual and he and his center have been very good for me. I appreciate his bluntness but find him both personable and engaged. He always knows my history and is very engaged in my care.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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One Star

Posted on July 18th, 2015

Hideous front office staff, rude, on cell phones, take your money, poor customer service. Dr. McDonald is a terrible listener and poor diagnostician.

Wait time
5 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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terrible patient care/customer service

Posted on February 27th, 2015

This center has the worst patient care and reception staff of any medical establishment of which I have been a patient. Over the course of the past several years, I have had problems with this office communicating basic information to my other medical providers and repeatedly have to call and follow up myself to get anything done. The excuse is made that they have way too many patients to be able to provide basic customer services that are considered standard practice in the rest of our medical world. When these concerns were voiced I was treated as if I were an irresponsible child and even told they had other patients to talk to and didn't have time to listen any further. If you have to go there, at least the technicians and doctor I met with seem competent and cordial so hopefully you will receive the medical attention you need. However, if you have any other options I would suggest exhausting every last one before subjecting yourself to the discourteous and condescending staff that this practice employs.

Easy Appointment
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Five Stars

Posted on February 13th, 2017

Four Stars

Posted on March 22nd, 2016

Wait time
10 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Four Stars

Posted on March 15th, 2016

Three Stars

Posted on October 26th, 2015

Four Stars

Posted on July 31st, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on May 27th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on April 16th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on January 21st, 2015

One Star

Posted on October 30th, 2014

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