Dr. Robert Mcdonald MD Patient Reviews

Overall Review

2.9
  • 14 patient ratings
  • 2 reviews

Last 12 months:

4.3 (+ 1.4)

2 Patient Reviews

  • Highly Satisfied
    14%
  • Satisfied
    29%
  • Neutral
    21%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    29%
  • Wait Time 8.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
July 18th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Hideous front office staff, rude, on cell phones, take your money, poor customer service. Dr. McDonald is a terrible listener and poor diagnostician.
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1.0 of 5
February 26th, 2015
terrible patient care/customer service
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This center has the worst patient care and reception staff of any medical establishment of which I have been a patient. Over the course of the past several years, I have had problems with this office communicating basic information to my other medical providers and repeatedly have to call and follow up myself to get anything done. The excuse is made that they have way too many patients to be able to provide basic customer services that are considered standard practice in the rest of our medical world. When these concerns were voiced I was treated as if I were an irresponsible child and even told they had other patients to talk to and didn't have time to listen any further. If you have to go there, at least the technicians and doctor I met with seem competent and cordial so hopefully you will receive the medical attention you need. However, if you have any other options I would suggest exhausting every last one before subjecting yourself to the discourteous and condescending staff that this practice employs.
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