Dr. Robert Phang MD Patient Reviews

  • Clinical Cardiac Electrophysiology Albany, NY

Overall Rating

3.7
  • 16 patient ratings
  • 5 comments

Last 12 months:

2.7 (-1.0)

16 Patient Reviews

  • Excellent
    56%
  • Great
    6%
  • Good
    6%
  • Poor
    13%
  • Bad
    19%
  • Friendly Staff
  • Promptness
  • Wait Time 11.4 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
August 7th, 2013
Excellent care
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Phang changed my life. He is professional, caring, intelligent, and very patient-centered.
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5.0 of 5
March 2nd, 2013
Glad I met Dr. Pfang
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
In 2009, after catherization did not identify any problems, I met with Dr. Pfang concerning a previously diagnosed "atrial flutter" problem that had existed for eleven years while I was being treated for an "arterial problem". Dr. Pfang quickly diagnosed my real problem and proposed ablation. The procedure was explained to me clearly and in detail. The ensuing procedure was successful and I have had no problems since 2009. Very simply, Dr.Pfang chaged my life.
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1.0 of 5
August 31st, 2012
Dismissive and pompous
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Education is not his strong suit. He may seek to understand but does not like to be questioned. My experience, along with other surveyed is he doesn't deal well with people of similiar caliber, albeit a different industry but never the less discerning enough to ask critical questions. Go else where.
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2.3 of 5
May 11th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is very smartbut very arrogant. Staff is rude!
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5.0 of 5
May 2nd, 2011
Excellent
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Phang came across as extremely knowledgable and able to explain diagnosis in a direct and understandable way. He was very competent in his approach and made you feel at ease. He is NOT one of those doctors that comes across as arrogant, and makes you feel like a child. He has respect for your level of understanding and desire to be well. You are not just a number and you can tell he is very, very smart and outstanding at what he does.
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4.0 of 5
July 17th, 2017
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3.0 of 5
March 22nd, 2017
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1.0 of 5
March 2nd, 2017
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5.0 of 5
August 14th, 2016

5.0 of 5
March 11th, 2016
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2.0 of 5
November 29th, 2015
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5.0 of 5
July 21st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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