Dr. Robert Byrne MD Patient Reviews

  • Urology Athens, GA

Overall Rating

4.2
  • 15 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.8)

15 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    20%
  • Poor
    7%
  • Bad
    7%
  • Friendly Staff
  • Promptness
  • Wait Time 43 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
October 29th, 2016
Very good doctor.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Came highly recommended and lived up to reputation to treat my prostate cancer. Thoughtful, talented and honest doctor. Lots of information about my condition and procedures needed to get me well again. Surgery followed by radiation and I am 5 years cancer free. Great staff. Everyone I dealt with has been first rate.
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3.0 of 5
March 17th, 2015
Terrible Staff, good Doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
While I believe that Dr. Byrne is a good surgeon, you're treated like cattle in his office.
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1.0 of 5
March 8th, 2013
Avoid this practice at all costs
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Full disclosure: Most of my complaints are not necessarily related to the quality of the actual medical treatment, but rather the practice in general. First of all, patients are instructed to arrive 20 minutes prior to the appointment time, and in 6 visits to this practice my wait time has never been less than 45 minutes from the scheduled appointment time to be called from the waiting room (meaning that I've waited at least 1 hour to move to an exam room). Second, despite the fact that there seems to be at least 10 office members chatting and milling about, it is a 50/50 proposition to reach a human being on the phone, and it's virtually impossible after about 3pm. Messages take days to be returned, and on one occasion a staff member called 4 days later to discuss a medication that I hadn't been prescribed. The final straw was waiting nearly two hours for a follow-up to a CT scan only to discover that no one had bothered to read the CT yet. If you have other urology options, try them first.
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Doctor's Response

Thanks for your review. Drs Ellison, Walton and myself (Dr Byrne) are no longer affiliated with the previous practice, and have formed a new practice with the goal to provide excellent urological care to Athens and surrounding communities while trying to avoid the frustrating issues you outlined.


5.0 of 5
November 13th, 2012
Finally a doctor who really communicates!
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very pleased. He is not only a good listener, but communicates issues extremely well. Couldn't be more pleased with him.
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5.0 of 5
October 25th, 2016
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2.0 of 5
September 30th, 2015
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5.0 of 5
August 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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3.0 of 5
June 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
May 18th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients

3.7 of 5
January 2nd, 2015
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5.0 of 5
October 22nd, 2014
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5.0 of 5
September 15th, 2014
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