- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Robert Byrne?
Very good doctor.
Posted on October 29th, 2016
Came highly recommended and lived up to reputation to treat my prostate cancer. Thoughtful, talented and honest doctor. Lots of information about my condition and procedures needed to get me well again. Surgery followed by radiation and I am 5 years cancer free. Great staff. Everyone I dealt with has been first rate.
Terrible Staff, good Doctor
Posted on March 17th, 2015
Avoid this practice at all costs
Posted on March 8th, 2013
Full disclosure: Most of my complaints are not necessarily related to the quality of the actual medical treatment, but rather the practice in general. First of all, patients are instructed to arrive 20 minutes prior to the appointment time, and in 6 visits to this practice my wait time has never been less than 45 minutes from the scheduled appointment time to be called from the waiting room (meaning that I've waited at least 1 hour to move to an exam room). Second, despite the fact that there seems to be at least 10 office members chatting and milling about, it is a 50/50 proposition to reach a human being on the phone, and it's virtually impossible after about 3pm. Messages take days to be returned, and on one occasion a staff member called 4 days later to discuss a medication that I hadn't been prescribed. The final straw was waiting nearly two hours for a follow-up to a CT scan only to discover that no one had bothered to read the CT yet. If you have other urology options, try them first.
Thanks for your review. Drs Ellison, Walton and myself (Dr Byrne) are no longer affiliated with the previous practice, and have formed a new practice with the goal to provide excellent urological care to Athens and surrounding communities while trying to avoid the frustrating issues you outlined.
Finally a doctor who really communicates!
Posted on November 13th, 2012
Very pleased. He is not only a good listener, but communicates issues extremely well. Couldn't be more pleased with him.
Posted on July 13th, 2017
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Posted on October 22nd, 2014
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