Overall Review

4.2
  • 9 patient ratings
  • 3 comments

Last 12 months:

3.5 (-0.7)

3 Patient Reviews

  • Highly Satisfied
    78%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12.5 minutes

Showing 1 - 3 reviews

5.0 of 5
June 9th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
great doctor but thy made a mistake wilh my blood test.sent it to wrong lab and thy are trying to straighten it out.$432.00 worth
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5.0 of 5
August 31st, 2015
wonderful experience with the entire office
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The staff at this office went above and beyone to ensure i got the care i needed. When my neurologist's staff misplaced a prescription their own doctor had written for me, it was Dr. Rapp's staff who stayed on top of the other office to ensure I was able to get my medication. Dr. Rapp is friendly, courteous, and well mannered and seems to genuinely be interested in his patients. He doesn't over order tests or over prescribe medication, and keeps a well educated, friendly and experienced staff in his office.
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1.0 of 5
July 30th, 2015
Terrible
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My wife has called for appointments and on three separate occasions was told that they had no appointments and to go to urgent care. She's an established patient there. Once when she was pregnant with a cold Dr. Rapp said to go to urgent care. She wound up going to the ER because urgent care was so packed, then Dr. Rapp's office called her and said her insurance wouldn't cover her ER visit unless she went to them for a follow up. So, she already paid the $125 ER co-pay and they wanted her to come for a follow up (another co-pay) when she was already feeling better after turning her away while she was sick. And where did they get their information about how insurance works? Our insurance couldn't have cared less if we followed up with Dr. Rapp. Two separate visits. Of course her ER visit wound up being covered - and neither of us will ever go to Dr. Rapp's office again.
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