Dr. Robert Roche MD Patient Reviews

Overall Review

4.2
  • 14 patient ratings
  • 4 comments

Last 12 months:

4.0 (-0.2)

4 Patient Reviews

  • Highly Satisfied
    79%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    14%
  • Wait Time 24.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
October 5th, 2011
One of the best - as personable as he is professional
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ignore the babies whining on here, what kind of person takes the time to do that? Sure, waits are sometimes a little long, so what, he's a highly regarded, very busy Dr. Extremely personable, well liked by other doctors. No rudeness of the office staff, none whatsoever. Excellent network. I spent the whole day in ER at Brookhaven as I didn't have a Dr. and didn't know what I had. They gave me his name, which should speak volumes.
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1.0 of 5
January 14th, 2011
Offie staff= Awful staff
Wait time
35 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Roche may be a fair practitioner, but he needs to hire a staff that represents his office better. The office/administrative personel are incredibly rude. I have repeatedly been in contact with the office- whether it be to make appointments, check up on lab results (because they dont call you to offer information), for billing questions, insurance questions- no matter what time of day, what day of the week or month of the year- the ladies in the office are rude and posess dispicable attitudes. I, myself am in the medical field, and my staff is not treating patients in such a condescending manner. After years of putting up with this aggravation, I am finding another primary care physician.
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5.0 of 5
April 26th, 2010
Patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great bedside manner.Did not rush me out of his office.
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1.0 of 5
December 3rd, 2009
administrative
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
refused to see a patient for an emergency, poor office hours ,staff abrupt
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