Dr. Robert Michael Rourk MD Patient Reviews

Overall Review

3.0
  • 4 patient ratings
  • 1 comment

Last 12 months:

2.3 (-0.7)

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 1 review

1.0 of 5
January 4th, 2016
HORRIBLE Patient care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Do NOT go to this practice! Absolutely horrible patient care and follow-through. I heard so many good things about this place and none of them have been true. They have done everything and anything to NOT help me and I have called several times with a problem that is constantly getting worse than better. The nurse tells you one thing and then contradicts it by the next sentence. Even the office manager does not care, which has been called too and nothing has been done. I work at a medical office and we do everything and anything to help the patient; NOT this office. They will NOT do anything extra to help any patient. The nurse did not even get my correct information in the office and when I tried telling her it was wrong, she was just like oh well. Sorry and very unprofessional office for medical practice. I actually did not see Dr. Rourk but a female NP.
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