31 Patient Reviews
- Friendly Staff
- Wait Time 26.1 minutes
- Appropriate Followup
- Spends Time With Patients
- Bedside Manner
- Fair and Accurate Diagnosis
- Easy Appointments
Showing 1 - 12 reviews
I am sorry if any emergency delayed your care, and further if at any time you were under the interpretation that any hernia recurrence is "normal". Hernia recurrence can happen, but it should be unusual. There are patient factors and specific physical constraints to any repair. Our hernia recurrence rates are much lower than national averages, and our patients do extremely well. I would encourage you to return to the office, or otherwise I am certainly able to help in any way I can.
We are always hoping to be able to schedule any appointments or tests immediately. There are certainly new constraints that we have been tasked with. The most challenging is that we must now pre-certify all radiological tests. Often times that is a simple process, on others there are several waves of evidence we must provide, and sometimes that ends in my having to speak to a physician who represents the insurance company. I am unsure what your delay was the result of, but I would enourage you to return to discuss it no charge. I never want any patient to wait an undue amount of time for any study. Additionally through our website you can email me directly, and I can assure you we can resolve any issues you may have.
I would highly encourage you to contact me directly. We have no wait times, and often accommodate same day appointments every single day when possible. We have several locations, and there are no doubt times when emergencies arise, but there is NEVER a wait time to get into our office. If we at times have to keep the office open after hours we do so. There is a place in our website to email me directly, please do so.
We are happy to take care of all of our patients. I am in the office almost every single afternoon. It is extremely unusual that we are forced to terminate a patient relationship. There is a place on our website that allows you to contact me directly. I am more than happy to look into your specific concerns.
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