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Dr. Robert Sarnataro Is this you?

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COPD

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Ratings and Reviews

9 Ratings with 1 Comment

  • Excellent
    3
  • Great
    0
  • Good
    3
  • Poor
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  • Bad
    3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 9 Ratings with 1 Comment

1.0 Rating

July 1st, 2010

Worst Overall Experience!!

First I want to start off by saying I had been a patient of Dr. Sarnataro for probably 15 years. Over the 15 years the service has not been great but adequate for a person who doesnt go that often. They generally keep you waiting 30+ minutes even when the waiting room is empty. The main problem I have is they refused to give me a referal for a specialist because there "policy" is if you haven't seen the Dr. in the last 12 months you have to com in for a visit. I was 13 months since my last visit not 18 or 24 and they refused. The receptionist was so rude and obnoxious I felt like I was calling a gas service station. I asked to speak to the manager who was just as rude and clueless and the receptionist. I told her I had already gone to an emergency care center and they recommended I see a specialist and I had the same symptoms that I had when Dr. Sarnataro referred me to the same specialist last year. I then told her I would remove Dr. Sarnataro as my primary Dr. and she said she would call me back. When she called back she said Dr. Sarnataro told her to tell me to find another primary Dr! This practice is the most unprofessional Dr. office I have ever dealt with. Stay away!!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 23rd, 2017

3.0 Rating

November 25th, 2015

3.0 Rating

November 2nd, 2015

3.7 Rating

January 12th, 2015

1.0 Rating

November 5th, 2010

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 9th, 2010

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 18th, 2009

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 29th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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