Dr. Robert Schuster MD Patient Reviews

  • Internal Medicine Paoli, PA

Overall Rating

4.2
  • 17 patient ratings
  • 2 comments

Last 12 months:

4.7 (+ 0.5)

2 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    12%
  • Wait Time 20.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
July 10th, 2013
RUN DON"T WALK AWAY
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The waiting is cheerless and uncomfortable. The staff are discourteous and will let an elderly patient stand and wait while they finish their personal phone calls. Dr. Schuster is arrogant and inconsiderate and does not accomodate infirmities in his older patients - like speaking clearly and directly to those with deafness. He also does not recommend standard and advisable vaccinations - which causes unnecessary conditions to develop. He was not helpful in having our elderly parents driver's license recalled. When you voice concerns he seems more interested in sounding pompous than actually giving helpful information. And that's when he actually engages what you are asking about. Do not let your elderly parent go to this office without you.
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2.0 of 5
April 12th, 2011
Good doctor, difficult staff and office setting
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While Dr. Schuster is an excellent diagnostician, the practice set-up is ancient and unproductive. The staff is prickly and difficult, and keep patients at bay from doctors when a patient wants to chat with their personal physician. I quit this practice in favor of another physician's office that is younger, much more engaging staff, and has an electronic medical record.
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