Dr. Robert Venuti DO Patient Reviews

  • Family Medicine Blackwood, NJ

Overall Rating

3.3
  • 7 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.7)

2 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    29%
  • Wait Time 37.5 minutes
  • Easy Appointments
  • Promptness
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Friendly Staff
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
January 12th, 2015
staff
Wait time
15 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Spends Time with Patients
I have been dealing with this office since I was a little girl. Everytime I get off the phone w/ one of Dr. Robert Venuti's staff members it makes me want to switch practices. The staff here is unfreindly, rude, ignorant, no compassion etc. I think after this visit, I'm seriously done w/ this practice. Dr. Robert Venuti really needs to retrain his staff and how to treat people. I have dealt w/ other specialty practices and no one compares to their level. The girls who answer the phone there are terrible. It's not worth switching to this office if you thinking about it!!!!
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1.0 of 5
November 9th, 2009
Do Not Complain about Front Office Staff.
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Robert Venuti, DO. seems like a nice gentleman and provided adequate care. However, if you wish to remain a patient, do not complain about the abhorrent treatment by a member of his front office staff, as I did. After speaking to the doctor directly via telephone, he aggred with my complaint. Shortly thereafter I received a certified letter asking me not to return. This was after only this one complaint. It seems as though you are expected to suffer in silence after poor treatment by a particular staff member if you wish to continue being seen as a patient!
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